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Find a Location

Mr. Cool Complete Auto Care has 1 locations, listed below.

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    Business ProfileforMr. Cool Complete Auto Care

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/19/2010

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Mr. Cool Complete Auto Care offers : We specialize in auto repair, transmissions, tires, and scheduled maintenance.

    Business Details

    Location of This Business
    8062 Kingston Pike, Knoxville, TN 37919-5524
    BBB File Opened:
    8/31/2000
    Years in Business:
    29
    Business Started:
    3/1/1995
    Business Started Locally:
    3/1/1995
    Accredited Since:
    4/19/2010
    Type of Entity:
    Partnership
    Alternate Business Name
    • Mr. Cool Air Conditioning, Transmission & Brake Service
    Business Management
    • Mr. James Brown, Owner/Manager
    Contact Information

    Principal

    • Mr. James Brown, Owner/Manager

    Customer Contact

    • Mr. James Brown, Owner/Manager
    • Ms. Pamela Brown, Secretary
    Additional Contact Information

    Fax Numbers

    • (865) 470-2897
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Teresa C

    5 stars

    02/13/2024

    I have used Mr Cool forever but they are the greatest. I broke down and had my car towed there and it ended up needing a rebuild engine. They worked with me and kept me informed and gave the best service ever. After i got the car fixed i had a light come on two months later. I called them and they worked me in and checked everything out for me and didn't charge me a dime. They stand behind all their work. I have worked with Aaron and believe me if he tells you he will do something it will be done. I can't say enough good things about this family owned and operated business. I would suggest them (and i do) to anyone

    Local BBB

    BBB of Greater East Tennessee

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